We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, and payment information.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products and services.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy or as required by law.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content and advertisements.
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. Contact us if you have any questions about your rights.
If you enter your mobile number to sign in, create an account or check out, Crossterra texts it one-time sign-in codes and, for mainland China (+86) numbers, a confirmation of each order you place. We do not send marketing text messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties. Message and data rates may apply. Message frequency varies: one message each time you request a code. Reply STOP to opt out or HELP for help, or contact us at support@crossterra.com.
Last updated: November 2, 2026